Maximizing The Power Of Sap Community At Product Support

Leo Migdal

-Dec 10, 2025, 1:14 AM

maximizing the power of sap community at product support

In the world of SAP, community engagement plays a crucial role in driving enterprise growth and success. By actively participating in the SAP community, businesses can tap into a wealth of knowledge, expertise, and collaborative opportunities. Let’s explore the importance of community engagement and the benefits it brings to those involved. Community engagement within the SAP ecosystem is more than just a buzzword. It refers to the active involvement of enterprises, professionals, and users in the SAP community, including forums, user groups, and special interest communities. This engagement fosters a sense of belonging, collaboration, and shared learning.

By actively engaging with the SAP community, enterprises have the opportunity to connect with like-minded professionals, share experiences, and gain insights into best practices. The collective knowledge and experience of the community can help businesses solve complex problems, improve business processes, and make informed decisions. It is a platform for continuous learning and growth. Engaging with the SAP community offers a multitude of benefits for enterprises. Let’s explore some of the key advantages: 1.

Access to Knowledge and Expertise: The SAP community is a treasure trove of knowledge and expertise. By participating in discussions, forums, and user groups, enterprises gain access to a diverse range of perspectives and insights. This collective intelligence can help organizations overcome challenges, discover innovative solutions, and stay up-to-date with the latest trends in SAP technology and practices. The community is so powerful, great to see the progress that SAP is making and also proud of the contribution from Product support. Request product related support from SAP Request for existing cases, user IDs, Portal navigation support and more

SAP's foundational, proactive support offering across all deployment options and the complete lifecycle, with the goal of empowering customers, so you can get the most out of your investment in SAP. SAP's enhanced support foundation provides a personalized engagement that helps you deepen your product knowledge, optimize your processes, and accelerate issue resolution by working with designated SAP contacts. Support offerings geared towards the unique needs of small to mid-size companies, Home > Insights > SAP Community: Accessing a Wealth of SAP Support Resources Imagine a solution that allows business partners, employees, and other members of the SAP environment to improve their overall user experiences, fosters a sense of community within the entire SAP user base, and facilitates... Sounds a little too good to be true, right?

Fortunately, this is where the SAP Community comes in to help! SAP Community offers a collaborative and supportive environment for SAP users, enabling them to tap into a wealth of knowledge, solve problems, learn about their new platform, and network with professionals in the SAP... This article takes a deeper dive into the core components and capabilities of the SAP Community and offers greater insight into where our expert SAP consultants can fit in your organization. In the highly competitive markets of today, businesses are pushing boundaries be it in product and service portfolios, operations, or partner and vendor relationships. We see this with our customers, too. They need their support requests to be resolved quickly and implementation projects to be managed efficiently.

To serve these requirements, SAP has provided customers and partners with separate learning and assessment courses on our support offerings, enabling them with support tools and resources that help maximize their support experience. While our customers could benefit from Product Support Accreditation in the past, our partners had access to an equally in-demand enablement course, “Support and Success Essentials for SAP Cloud Solutions.” Both versions have had great success and it was time to consolidate the best parts of these two accreditations into one impactful learning offering. As of December 5, 2023, we have merged these two options into Support Accreditation, making it SAP’s baseline support enablement for all consultants. What is this new offering in a nutshell? Support Accreditation is a course and assessment that enables customers and partners to make the best use of SAP’s support offerings and tools.

This accreditation is available for all customers and partners of SAP – at no additional cost. To learn more about the latest developments on the topic, I sat down with Stefan Steinle, executive vice president and head of Customer Support & Innovation, SAP SE. SAP Support is using the power of Communities to maximize the value and support experience for customers. Try it out! Request product related support from SAP Request for existing cases, user IDs, Portal navigation support and more

Maximizing The Power Of Sap Community At Product Support

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