New Version Of Mynycha Mobile App Released With New Features Designed

Leo Migdal

-Dec 7, 2025, 6:26 PM

FOR IMMEDIATE RELEASE: February 11, 2020 CONTACT: media@nycha.nyc.gov NEW VERSION OF MYNYCHA MOBILE APP RELEASED WITH NEW FEATURES DESIGNED TO INCREASE EASE OF USE AND TRANSPARENCY Users can now receive real-time notifications about service interruptions, create work tickets for multiple repair needs, and view their latest rent bill – among other features NEW YORK – Today, NYCHA’s Information Technology department released a new version of the MyNYCHA mobile app alongside an educational video touting the app’s newest features. The latest version of MyNYCHA allows users to opt in to receive text and email alerts about repair appointments and the status of service interruptions – even when they’re not using the app. MyNYCHA Version 2.3 also allows residents to create work tickets for malfunctioning elevators in their building in addition to requesting repairs for their apartment.

Attention, NYCHA residents! MyNYCHA is your quick and easy one-stop shop for requesting and managing work orders right at your fingertips, at any time of day. MyNYCHA allows residents to create, schedule, and manage work orders from their smartphones, tablets, or computers. In addition to managing work orders, residents can view service interruptions regarding heat, hot water, elevators, electricity, gas, and compactors and view and pay their rent. Registration is not necessary to use the features – residents can simply log in using their last name, date of birth, and last four digits of their Social Security number. Watch these videos about how easy it is to use MyNYCHA below (or here and here ).

MyNYCHA is available in English, Spanish, Russian, and Traditional and Simplified Chinese. It allows residents to: MyNYCHA was launched in 2015 to improve customer service and empower residents by putting the repair process in their hands. Visit MyNYCHA to download the app or use the web version. My original review is below but the app isn’t as great as I once thought. I can no longer pay my bill through the app.

Scheduling work orders is not reliable because sometimes the app is not functioning, scheduling is not available, and work orders disappear. Management/Maintenance reschedules the world orders and they show up when I’m not home. NYCHA please do better. _______Would be great if I could see the balance history on my account and also see the actual bill before paying it. Then I'd use the app to pay my bill. For now, I just send payments.

Paying through the app would be so much more convenient. Thanks NYCHA!I appreciate being able to schedule work orders, check on status of work orders, and pay rent with this app. I work so the contact center is closed by the time I get home and I forget to call at lunch bc I'm prob eating if I even get to take a decent lunch... Thanks NYCHA for the progressive improvements to my rental experience in my development. My original review is below but the app isn’t as great as I once thought. I can no longer pay my bill through the app.

Paying through the app would be so much more convenient. Thanks NYCHA!I appreciate being able to schedule work orders, check on status of work orders, and pay rent with this app. I work so the contact center is closed by the time I get home and I forget to call at lunch bc I'm prob eating if I even get to take a decent lunch... Thanks NYCHA for the progressive improvements to my rental experience in my development. Reading the comments years ago in my head thinking: these people probably never really tried to even get it to work, watch me...Psych! After entering yeh requires login details (last name - DOB - last 4 of SS) I called the number the app refers you to (NYCHA Customer Service) who don’t even have an extension for...

Much to their credit they helped me enroll in their services through an emailed link, provided me with information I didn’t have on hand and assisted me very well though my journey to use... At the end of the enrollment process the representative informs me that they no longer support the app.Anyone with common sense reading the comments and reviews would have come to that conclusion but in... That is our best bet and is a fine one if you’re not a complainer. In short — the app doesn’t work. pay on the website. Reading the comments years ago in my head thinking: these people probably never really tried to even get it to work, watch me...Psych!

After entering yeh requires login details (last name - DOB - last 4 of SS) I called the number the app refers you to (NYCHA Customer Service) who don’t even have an extension for... Much to their credit they helped me enroll in their services through an emailed link, provided me with information I didn’t have on hand and assisted me very well though my journey to use... At the end of the enrollment process the representative informs me that they no longer support the app.Anyone with common sense reading the comments and reviews would have come to that conclusion but in... That is our best bet and is a fine one if you’re not a complainer. In short — the app doesn’t work. pay on the website.

Why is the real reason if you changed payment center that’s what messed the app up more you need to get fund or ask the bank to help out with the app the bank... Have a good Monday. NYCHA residents can create and manage work tickets for their apartment or public spaces, pay rent, and more. Use in English or Spanish. NYCHA residents can create and manage work tickets for their apartment or public spaces, pay rent, and more. Use the app in English or Spanish.

NYCHA residents can create and manage work tickets for their apartment or public spaces, pay rent, and more. Use the app in English or Spanish. The same features as in the MyNYCHA App, available on the NYCHA website. Use in English or Spanish. The same features as in the MyNYCHA App, available on the NYCHA website. Use in English or Spanish.

Mobile Application for NYC public housing residents to manage Service Requests Download the latest version of My NYCHA 2.5.0 to enjoy new features and updates immediately! This version includes important updates to maintain compatibility with the latest Android operating system, ensuring the app remains accessible and functional on all supported devices. APKPure secures downloads of the My NYCHA App with signature verification. Requires AndroidAndroid 7.0+ (N, API 24) Signature25b6098942cf4dcfe2748a981d99c001e4fd268e

New Version Of Mynycha Mobile App Released With New Features Designed

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FOR IMMEDIATE RELEASE: February 11, 2020 CONTACT: Media@nycha.nyc.gov NEW VERSION

Attention, NYCHA Residents! MyNYCHA Is Your Quick And Easy One-stop

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Scheduling Work Orders Is Not Reliable Because Sometimes The App

Paying Through The App Would Be So Much More Convenient.