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Pbs Livestream Error Code The Livestream Is Not Available Pbs Help

Leo Migdal
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pbs livestream error code the livestream is not available pbs help

This error can occur when your IP address is giving the PBS app a location outside of your station's area, even if you live near the PBS station you're trying to livestream. The PBS app needs to confirm you live in a station's area before you can watch their livestream, and the app does this by looking at what location your IP address provides. Not every IP address is the same, and some IP addresses can actually be located far away from where you live - sometimes several hundred miles away from your home. Geolocation - how your IP address gives a location - is usually an approximation, and isn't always accurate. If your IP address is telling the PBS app that you live outside of your station's area, then you'll be unable to view that station's livestream via that IP address. This often only happens on television streaming devices without GPS chips - like Roku.

More advanced devices, like your smart phone and computer, have their own GPS that the PBS site and app can fall back on to confirm your location. On devices like Roku and Amazon Fire, our app can only rely on the location your IP address is providing. We are looking into a more permanent solution for our viewers affected by this issue, but at this time, this issue is outside of our control. Each PBS station can only offer its live stream to users in their service area. If you attempt to view the live stream of a PBS station outside of your area, the error message "The livestream is not available in your current location" will appear. We recommend seeing if other PBS stations in your area offer a live stream by changing your local station on the site.

by following these directions. When selecting a new station, please select a PBS station in your local area. Once the PBS.org website updates with the new local station in your area, you should be able to view their live stream. To begin watching a live stream from your local PBS station on PBS.org, click the LIVE TV option at the top right corner of the site. Depending on your browser, you may instead see a menu icon ( ☰ ). Click this icon to open the menu where the LIVE TV option will also be listed.

You can also click this direct link to open the live stream on PBS.org. Once you've opened the live stream, click the Start Watching button or the triangular play button to start the live stream. You can only watch the live stream from a local PBS station which serves your broadcast area. You will be unable to view the live stream of a PBS station outside of your geographic area. If you are served by multiple PBS stations in your broadcast area, you can change your local station on the site to view other station live streams. Currently the PBS local station live stream is only available within the US & Territories.

Viewers outside of the US & Territories will be unable to watch a PBS station's live stream even if they are donating members with that station. An error occurred while attempting to load the live stream. Select the Try Again button to refresh the stream. If you continue to encounter this error message, please see our other help pages on enable location sharing on your device to ensure that your location is being shared with PBS.org. Select your browser from the list below to find instructions on enabling location sharing on your browser: We also recommend confirming that your browser is up-to-date, and trying an alternative web browser as a temporary workaround.

If you continue to encounter the issue on multiple browsers, have confirmed they are up-to-date, and have enabled location sharing, there may be a temporary technical issue with the live stream that we are... We recommend trying the live stream again at a later time. To watch your local PBS station's live stream on the Microsoft Edge browser, you'll need to enable location sharing with PBS.org. If you are using another browser, select it from the list below to see instructions for your browser: If you see the error message "We could not determine your device's location" when attempting to view the live stream, please follow the steps below to enable location sharing. By default, Microsoft Edge should have asked your permission when first visiting PBS.org.

A pop-up would have appeared at the top of your browser asking you to Allow PBS.org to know your location. To allow PBS.org to access your location, select Allow. This help PBS.org display information about your local PBS station, such as TV schedules, local programming, and more. If you've selected Block previously or do not see the prompt when visiting the live stream, try the below steps to enable location sharing specifically for the PBS.org website: Sometimes you make encounter issues when using the PBS app on your Amazon Fire device. These issues can range from the app not loading, videos not loading, or a variety of error messages when selecting a video.

Most of these issues can be resolved with some basic troubleshooting steps on your device. Powercycling is a simple step to try first when experiencing issues with the PBS app or video playback. To powercycle, you will need to unplug your Amazon Fire device from both the TV it is connected to and the power outlet. Wait 30-60 seconds, then plug the device back into the TV and the power outlet. Turn the device back on and wait for it to reboot. Once rebooted, try the PBS app again.

If the issue continues after powercycling, try the other options listed below. If powercycling your device does not resolve the issue, the next step will be to uninstall and reinstall the PBS app. On an Amazon Fire TV device, you will need to select the Settings icon on the right side of the screen: Questions about your station’s livestream?Help & FAQ

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