Resources Nycha Nyc Gov

If you’re a NYCHA public housing resident, here’s everything you need to know, from how to pay your rent, how to apply for a parking permit, getting repairs done in your apartment and more. In addition, you can also learn about critical programs and services available to residents from external and internal partners, with a focus on economic opportunity, youth, seniors, and social services. NYCHA also supports NYCHA’s extensive network of resident leaders as part of its work to strengthen the relationship between residents and the Authority. Use the tabs above and to the left to find all the information you need and check back often for new resources, policies and procedures, and announcements. NYCHA’s Resident Handbook has a variety of helpful information for new and longtime residents alike – from how to pay your rent or replace lost keys to details about the pet policy. This Handbook is a plain language summary NYCHA prepared to assist you in understanding public housing residents’ rights and responsibilities.

For a complete description of residents’ rights and responsibilities, please see the lease, the Highlights of House Rules, and the Admissions and Continued Occupancy Plan (ACOP), as changed from time to time. English | Español | 中文 (繁體 / 简体) | Русский City of New York. 2015 All Rights Reserved, NYC is a trademark and service mark of the City of New York NYCHA residents, applicants, and Section 8 voucher holders can conveniently view their information and complete certain transactions online, anytime – 24 hours a day, 7 days a week.

View service interruptions to heat and hot water, elevator, electricity, and gas services, including the number of buildings and apartments affected and when service is restored. Learn more about capital projects, PACT and other modernization efforts taking place at your development, in your district or borough, or throughout the city. NYCHA hosts monthly board meetings where its executive team publicly speaks about new and ongoing projects under the administration. NYCHA's Section 8 program is the largest in the country. Over 25,000 Section 8 property owners participate in the program, encompassing over 85,000 units. NYCHA Applicants, Section 8 Tenants and Section 8 Owners can view their information and complete certain transactions online, anytime – 24 hours a day, 7 days a week.

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Learn more about capital projects, PACT and other modernization efforts taking place at your development, in your district or borough, or throughout the city. NYCHA hosts monthly board meetings where its executive team publicly speaks about new and ongoing projects under the administration. NYCHA's Section 8 program is the largest in the country. Over 25,000 Section 8 property owners participate in the program, encompassing over 85,000 units. The following resources are available to support individuals and families in need of affordable housing or homelessness prevention resources. Affordable Housing Lottery Helpline: 212-863-7990Housing Connect inquiries: nychousingconnect@hpd.nyc.gov

Through Housing Connect, you can find and apply for affordable rental and homeownership opportunities. Prospective Applicants are encouraged to email for the best response rate. If you do call the Helpline, please leave a detailed voicemail and someone will call you back as soon as possible. https://housingconnect.nyc.gov/PublicWeb/ Call NYCHA’s Customer Contact Center (CCC) at 718-707-7771 or use MyNYCHA (on.nyc.gov/mynycha), which are both available 24/7. NYCHA Residents Discover Their Way on Housing Career Path

NYCHA and HPD partner with not-for-profit organizations to create affordable homeownership opportunities for for low- to moderate-income New Yorkers. Connect to Services Using Opportunity Connect New York City Housing Authority’s (NYCHA) Office of Resident Economic Empowerment and Sustainability (REES) can help NYCHA Section 8 voucher-holders establish savings. If you are a NYCHA Section 8 voucher-holder, you are eligible to join the Family Self-Sufficiency (FSS) program. The FSS program works with families and individuals who seek to pursue financial independence through education, job training, employment and money management. Participants set education, job training and employment goals.

The FSS program allows you to save money when your rent goes up as a result of your income increasing. Current and former employees can now access the latest information on Authority wide initiatives, programs and events, as well as outstanding employee achievements online and from anywhere. Retirees can also stay current with NYCHA developments and employee life in real time. Downloadable issues are available via the link below. © City of New York. 2025 All Rights Reserved.

NYC is a trademark and service mark of the City of New York.

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