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The Livestream Is Not Available In Your Current Location Pbs Help

Leo Migdal
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the livestream is not available in your current location pbs help

This error can occur when your IP address is giving the PBS app a location outside of your station's area, even if you live near the PBS station you're trying to livestream. The PBS app needs to confirm you live in a station's area before you can watch their livestream, and the app does this by looking at what location your IP address provides. Not every IP address is the same, and some IP addresses can actually be located far away from where you live - sometimes several hundred miles away from your home. Geolocation - how your IP address gives a location - is usually an approximation, and isn't always accurate. If your IP address is telling the PBS app that you live outside of your station's area, then you'll be unable to view that station's livestream via that IP address. This often only happens on television streaming devices without GPS chips - like Roku.

More advanced devices, like your smart phone and computer, have their own GPS that the PBS site and app can fall back on to confirm your location. On devices like Roku and Amazon Fire, our app can only rely on the location your IP address is providing. We are looking into a more permanent solution for our viewers affected by this issue, but at this time, this issue is outside of our control. Questions about your station’s livestream?Help & FAQ Cloudflare was down again: Here’s what happened. Stay informed of outages and reduce tickets

Advanced features designed for enterprise Impress clients with proactive monitoring Monitor dependencies to prevent revenue loss No! You just need to use a supported device. If you continue to encounter this error message, please see our other help pages on enable location sharing on your device to ensure that your location is being shared with PBS.org.

Select your browser from the list below to find instructions on enabling location sharing on your browser: We also recommend confirming that your browser is up-to-date, and trying an alternative web browser as a temporary workaround. Visit the PBS Streaming Support page or the FAQ and troubleshooting page. If you can't find an answer, you can email PBS Support, send PBS Support a ticket, call PBS Support at 855-954-2525 (Monday through Friday 10:00 am to 8:00 pm EST), or email webmaster@mainepublic.org. Each PBS station can only offer its live stream to users in their service area. If you attempt to view the live stream of a PBS station outside of your area, the error message "The livestream is not available in your current location" will appear.

We recommend seeing if other PBS stations in your area offer a live stream by changing your local station on the site. by following these directions. When selecting a new station, please select a PBS station in your local area. Once the PBS.org website updates with the new local station in your area, you should be able to view their live stream. To watch your local PBS station's live stream on the Microsoft Edge browser, you'll need to enable location sharing with PBS.org. If you are using another browser, select it from the list below to see instructions for your browser:

If you see the error message "We could not determine your device's location" when attempting to view the live stream, please follow the steps below to enable location sharing. By default, Microsoft Edge should have asked your permission when first visiting PBS.org. A pop-up would have appeared at the top of your browser asking you to Allow PBS.org to know your location. To allow PBS.org to access your location, select Allow. This help PBS.org display information about your local PBS station, such as TV schedules, local programming, and more. If you've selected Block previously or do not see the prompt when visiting the live stream, try the below steps to enable location sharing specifically for the PBS.org website:

Thank you for being a member and using the member benefit WSKG Passport. If you encounter any streaming issues, please follow the links below where you'll be taken to the PBS Support Homepage where you'll find a variety of help articles.

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