Work Intensification Rising Nexthink

New research from the Trades Union Congress (TUC) highlights a troubling trend of work intensification. According to the findings, 61% of workers reported feelings of exhaustion at the end of most working days, and 55% feeling that their jobs have become increasingly intense and demanding over time. The nature of work is shifting rapidly, not only where employees are experiencing a growing increase in the volume of their tasks, but the speed and intensity at which they must be completed is... This raises an important question: what are the broader implications for employees, and howcan organizations better support their workforce in navigating these evolving demands? It could be argued that one of the key factors contributing to the growing intensity ofwork is the rise of remote and hybrid work. While remote working was already a growing trend before the pandemic, it was not as widespread.

During the peak of the pandemic, remote work surged, with 69% of the US workforceworking from home. Even in 2023, 30% of employees continue to work remotely which is six times higher than pre-pandemic levels. New data from 1,000 employees across industries uncovers what’s behind today’s overwhelming work culture, who it’s hitting hardest, and what leaders (and employees) can do to push back. Burnout is up. Stress is everywhere. And even your highest performers are quietly drowning.

Why? In our latest Remesh webinar, Organizational Psychologist Dr. Patrick Hyland and Founder and CEO of Anthrome Insight LLC Melissa Swift explored a growing but often overlooked issue: work intensification. What happens when there’s not just too much work—but too much crammed into every hour? New data from 1,000 employees across industries uncovers what’s behind today’s overwhelming work culture, who it’s hitting hardest, and what leaders (and employees) can do to push back. To develop a better understanding of work intensification, we conducted a field study using the

Remesh platform in late April 2025. Using Remesh Recruit + Live & Flex, we surveyed 1,000+ There exists a peculiar form of exhaustion that has nothing to do with physical exertion. It arrives not at day’s end but seeps into the morning, an invisible weight that grows heavier with each endless to-do list. This is the signature of work intensification—a quiet epidemic reshaping the modern workplace, where employees are expected to accomplish exponentially more within the same constrained hours. The phenomenon isn’t entirely novel.

What distinguishes today’s iteration is its unprecedented scale and stealth. Fuelled by digital connectivity, lean staffing models, and an obsession with optimisation, work intensification has paradoxically become productivity’s greatest enemy. Workers toil longer, take fewer breaks, and respond to emails well past midnight—yet somehow feel perpetually behind. The mathematics of modern work are brutally simple: more tasks, same resources, tighter deadlines. Praveer Priyadarshi, a senior HR leader, observes how this equation has become systemic. “Earlier, a task may have been distributed among two or three individuals.

Today, with cost pressures and client expectations, we often see one person handling the entire load. The deadlines are tighter, the demands more intense, and support less available.” “Earlier, a task may have been distributed among two or three individuals. Today, with cost pressures and client expectations, we often see one person handling the entire load. The deadlines are tighter, the demands more intense, and support less available.” Consider a mid-sized services firm that recently consolidated roles to reduce costs.

In theory, this promised leaner teams and faster turnaround. In practice, it meant project managers simultaneously handling client communication, scheduling, and quality control. Within three months, employee morale plummeted, deliverables were delayed, and staff turnover spiked. Cognizant WorkNEXT™ with Nexthink Dex Ops technology aims to bring intelligence and insights to enterprise IT support and transform digital workplace experience TEANECK, N.J., June 6, 2024 /PRNewswire/ -- Cognizant (NASDAQ: CTSH) is teaming up with Nexthink to transform enterprise digital experience operations with Cognizant's WorkNEXT™ platform. Under the agreement, Cognizant will apply its deep expertise in digital workplace services and its portfolio of tools with Nexthink's flagship product, Nexthink Infinity, to create a new joint offering, Cognizant WorkNEXT™ Workplace Intelligence.

Designed to drive improved workplace outcomes for clients across industries, the new joint offering is positioned to deliver a "Total Experience" to clients seeking enterprise digital workplace support against traditional, transactional experience solutions and... It also aims to provide seamless, reliable experiences across the devices, applications and connectivity provided by workplace IT to reduce operational costs and improve user productivity. "A great workplace experience leads to better employee engagement, well-being and improved productivity, particularly in light of the rise of hybrid work models," said Anna Elango, EVP and head of Cognizant's Core Technologies and... "In the ongoing mission to attract and retain talent, we believe Cognizant WorkNEXT™ Workplace Intelligence powered by Nexthink will enable businesses to achieve greater workplace experience reliability and move from a reactive posture to... Cognizant and Nexthink together aim to transform enterprise IT support towards an intelligence-and-insights-driven posture, leveraging platform features that include: Nexthink named a Leader in the 2025 Gartner® Magic Quadrant™ for DEX Tools

The digital workplace is more complex than ever, and IT is expected to do more with less. Our platform gives IT teams complete visibility and control over every employee experience. From detection to diagnosis to AI-driven resolution, we help IT stay ahead, not behind. Turn simple questions into powerful investigations. Nexthink Assist understands intent and context to deliver actionable insights that directly improve digital employee experience. Bridge the gap between detection and resolution.

Real-time alerts with AI insights surface hidden correlations in your environment and provide executable fix recommendations that reduce MTTR. Transform time-consuming fixes into zero-touch resolutions. Proactively orchestrate workflows that diagnose issues, apply fixes, validate results, and document outcomes keeping IT one step ahead.

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