G Tech Student Computing Information Technology Gettysburg Edu

Welcome to the college's technical support for students, known as G-Tech. G-Tech is a student staffed and IT supported group which helps college students by offering free technical services; including help with personal computers, removing spyware or viruses, connecting to the college network, accessing e-mail,... You can find answers to common technology questions using the widgets to the left or at the How Do I? page. If you need further assistance, please submit a Helpdesk Ticket or call 717-337-6935 to schedule an appointment to bring your computer to G-Tech. Work is completed in the order received.

G-Tech is located on the first floor, on the north-east side of the West Building. Would you like to know more about computing basics? GFC Learnfree.org can help! Need Excel Help! Free learning guide from EASY EXCEL The ITHelpdesk is the front door to Gettysburg College’s Information Technology.

It is the central location for solving computer problems for faculty, staff, and administrators. The ITHelpdesk is located on the first floor of the West Building and is open from 7:30 a.m. to 4:30 p.m. Monday through Friday during the academic year. During the summer months, hours are 8:00 a.m. to 4:00 p.m.

Monday through Friday. You may call the ITHelpdesk at ext. 7000 (on campus), 717-337-7000 (off campus), or e-mail ITHelpdesk@gettysburg.edu for assistance. G-Tech is the venue for students to have their issues resolved. G-Tech is also located on the first floor of the West Building. Students can call ext.

6935 (on campus), 717-337-6935 (off campus), or e-mail gtech@gettysburg.edu for G-Tech assistance. Faculty, staff and students can also submit an IT Helpdesk ticket to report a computer problem or to request technical assistance. Callers using ext. 7000 have two menu choices:If you are faculty or staff experiencing Audio/Visual or Enhanced Learning Space issues, telephone or computer problems, please press 1.If you are a student experiencing technology problems, please press 2. The ITHelpdesk has a limited supply of loaner laptops for purposes in situations when there are no computers available. You can reserve a loaner laptop by calling the ITHelpdesk at ext.

7000 or emailing ITHelpdesk@gettysburg.edu. See the Loaner Laptop Policy for more detailed information. When you return to campus in August, network registration should not be necessary if your computer or device were previously registered. All new computers and devices eligible for registration and capable of running an antivirus program will need to go through network registration in order to connect to the Gettysburg College network. Each student has at least one Ethernet connection (jack) in their room for connecting to the internet with an Ethernet cable. Be sure to plug in devices requiring a hardwired connection into the Ethernet jack labeled either (D1 or D2) and not the telephone jack labeled (V1).

Be sure to read the labels carefully. Remember, you may not add more jacks using routers, switches, hubs, wireless access points or any other device. *Please note: Ethernet common room jacks will be activated upon request only.Multiple computer systems including dual boot systems are permitted on the network as long as they have Windows 10 (for best security use... You can use Linux as well, but there will be limited assistance as Linux is not a primary operating system that we work with. Student computing information, such as how to register a gaming console, Ethernet connected streaming device, an Ethernet connected Smart TV and getting help can be found on the How Do I page. Computing assistance will be available at the West building by appointment only for the start of the semester.

Contact information and hours are also posted on the G-Tech web page. Please call or email G-Tech to schedule an appointment. G-Tech is available Monday through Friday, 10AM-4PM, G-Tech can be reached at 717-337-6935, or through email: gtech@gettysburg.edu The Educational Technology department at Gettysburg College is soliciting applications from rising sophomores and juniors for the Digital Technology Summer Fellows (DTSF) program. Email Eric Remy at: eremy@gettysburg.edu for more information about the DTSF program.

The Infrastructure and Computing Office (IC) serves as the primary customer service unit for the Information Technology division at Gettysburg College. IC is charged with making sure computer and telecommunication problems are resolved to your satisfaction. The main ITHelpdesk and G-Tech (Student Computing) are located on the first floor of the West Building. IC maintains the current computing infrastructure and plans for its continued growth and expansion. Our primary responsibilities include the ITHelpdesk, hardware support, computer networks, computational engines, Unix workstations, computer labs, technical consulting and expertise, and telecommunications. We are currently in the process of updating our IT pages.

Please see the IT Knowledge Base for Frequently Asked Questions. Virtual Private Network (VPN) access is available for certain employees who need to connect to the Gettysburg College network from an off-campus location. To see if you are eligible, and for connection instructions, contact the IT Helpdesk. Looking for instructions on using Moodle, Panopto, Microsoft 365, ScreenPal, Teams and other technology resources used inside and outside the classroom? Check out Educational Technology’s IT Knowledge base. Posted By Sophie Lange on Dec 15, 2023 | 0 comments

Gettysburg College’s IT Department, housed in the West Building, provides a wide variety of services to undergraduate students, graduate students, faculty and staff. G-Tech is likely the most well-known and utilized of these College services with over 1,500 tickets in their system from the Fall 2023 semester alone. Run by Computer Support Specialist and Student Coordinator for Infrastructure and Computing Kevin Cheng, G-Tech employs four student workers who offer technology solutions to students who have issues with device registration, Wi-Fi connectivity, password... Andrea Lopez ’25, who has worked at G-Tech since she was a first-year, detailed her experience, saying, “Even though I work at G-Tech, I don’t really know everything, obviously. Students expect us to know everything, and it’s not easy, but I’m just doing my best… Sometimes, if I don’t know the issue, I can always go to the other IT staff around the... Cheng, with assistance from the student workers, created and published the Gettysburg College IT Knowledge Base.

This serves as a resource for students, faculty and staff, and it provides answers to frequently asked questions. Both Cheng and Director of Infrastructure and Computing Thomas Franza agreed that the Knowledge Base is the most important resource for students. According to Cheng, the Knowledge Base had been viewed by students nearly 25,000 times. 300 North Washington StreetGettysburg, PA 17325 © 2025 Gettysburg College. All rights reserved.

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