How Do I Information Technology Gettysburg Edu

We are currently in the process of updating our IT pages. Please see the IT Knowledge Base for Frequently Asked Questions. Virtual Private Network (VPN) access is available for certain employees who need to connect to the Gettysburg College network from an off-campus location. To see if you are eligible, and for connection instructions, contact the IT Helpdesk. Looking for instructions on using Moodle, Panopto, Microsoft 365, ScreenPal, Teams and other technology resources used inside and outside the classroom? Check out Educational Technology’s IT Knowledge base.

The Educational Technology department at Gettysburg College is soliciting applications from rising sophomores and juniors for the Digital Technology Summer Fellows (DTSF) program. Email Eric Remy at: eremy@gettysburg.edu for more information about the DTSF program. Welcome to the college's technical support for students, known as G-Tech. G-Tech is a student staffed and IT supported group which helps college students by offering free technical services; including help with personal computers, removing spyware or viruses, connecting to the college network, accessing e-mail,... You can find answers to common technology questions using the widgets to the left or at the How Do I? page.

If you need further assistance, please submit a Helpdesk Ticket or call 717-337-6935 to schedule an appointment to bring your computer to G-Tech. Work is completed in the order received. G-Tech is located on the first floor, on the north-east side of the West Building. Would you like to know more about computing basics? GFC Learnfree.org can help! Need Excel Help!

Free learning guide from EASY EXCEL Moodle authentication uses Gettysburg College single sign-on (SSO) and Duo. Moodle login links are also available on the Faculty, Student, and Employee landing pages. Enter your Gettysburg College Username and Password, then click the Login button. The next screen presents a credential certificate showing the information that is shared with Moodle. Consent duration defaults to “Ask me again if information to be provided to this service changes” (middle option).

We recommend using the default selection. Click the Accept button. You will be redirected to Moodle as a logged in user. If you encountered any problems during this login, please reach out to Kelli Murphy at kbmurphy@gettysburg.edu. The ITHelpdesk is the front door to Gettysburg College’s Information Technology. It is the central location for solving computer problems for faculty, staff, and administrators.

The ITHelpdesk is located on the first floor of the West Building and is open from 7:30 a.m. to 4:30 p.m. Monday through Friday during the academic year. During the summer months, hours are 8:00 a.m. to 4:00 p.m. Monday through Friday.

You may call the ITHelpdesk at ext. 7000 (on campus), 717-337-7000 (off campus), or e-mail ITHelpdesk@gettysburg.edu for assistance. G-Tech is the venue for students to have their issues resolved. G-Tech is also located on the first floor of the West Building. Students can call ext. 6935 (on campus), 717-337-6935 (off campus), or e-mail gtech@gettysburg.edu for G-Tech assistance.

Faculty, staff and students can also submit an IT Helpdesk ticket to report a computer problem or to request technical assistance. Callers using ext. 7000 have two menu choices:If you are faculty or staff experiencing Audio/Visual or Enhanced Learning Space issues, telephone or computer problems, please press 1.If you are a student experiencing technology problems, please press 2. The ITHelpdesk has a limited supply of loaner laptops for purposes in situations when there are no computers available. You can reserve a loaner laptop by calling the ITHelpdesk at ext. 7000 or emailing ITHelpdesk@gettysburg.edu.

See the Loaner Laptop Policy for more detailed information. When you return to campus in August, network registration should not be necessary if your computer or device were previously registered. All new computers and devices eligible for registration and capable of running an antivirus program will need to go through network registration in order to connect to the Gettysburg College network. Each student has at least one Ethernet connection (jack) in their room for connecting to the internet with an Ethernet cable. Be sure to plug in devices requiring a hardwired connection into the Ethernet jack labeled either (D1 or D2) and not the telephone jack labeled (V1). Be sure to read the labels carefully.

Remember, you may not add more jacks using routers, switches, hubs, wireless access points or any other device. *Please note: Ethernet common room jacks will be activated upon request only.Multiple computer systems including dual boot systems are permitted on the network as long as they have Windows 10 (for best security use... You can use Linux as well, but there will be limited assistance as Linux is not a primary operating system that we work with. Student computing information, such as how to register a gaming console, Ethernet connected streaming device, an Ethernet connected Smart TV and getting help can be found on the How Do I page. Computing assistance will be available at the West building by appointment only for the start of the semester. Contact information and hours are also posted on the G-Tech web page.

Please call or email G-Tech to schedule an appointment. G-Tech is available Monday through Friday, 10AM-4PM, G-Tech can be reached at 717-337-6935, or through email: gtech@gettysburg.edu Gettysburg College will launch a two-year capital project to upgrade its campus wi-fi, beginning summer 2024. The $2.5 million upgrade will deliver best-in-class network capabilities to today’s students and faculty-scholars, while meeting our community’s growing need for fast, secure, and reliable internet. In all, Information Technology will be installing over 1,135 new wireless access points in more than 85 campus buildings and outdoor locations, along with supporting network hardware, fiber, and CAT 6A copper wiring.

This work will increase network speeds to campus buildings, improve network security, increase Gettysburg’s fiber footprint, and provide the necessary bandwidth to support faculty and student research. Phase 1 of the capital project will upgrade wi-fi in over 25 residence halls, the Dining Hall, Musselman Library, College Union Building, and popular outdoor locations by the end of Fall 2024. By prioritizing these marquee locations, the College seeks to ensure the greatest number of students benefit from the enhanced connectivity upon their return to campus. Phase 2, scheduled to start in Spring 2025, will focus on the remaining residence halls and all academic and administrative buildings. This phase will be completed by the end of Fall 2025. Depending on wi-fi and network hardware availability, the College aims to complete the entire capital project by Summer 2026.

Progress updates will be shared on this site.

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